Privacy Policy
At PadhoSeekho, we respect the privacy of our learners, visitors and customers. This Privacy Policy describes how information may be collected, used, stored, processed and protected when you visit padhoseekho.online, create an account, enroll in a course, make a payment, contact customer support or otherwise interact with our online learning platform.
By accessing or using PadhoSeekho, you acknowledge this Privacy Policy.
Information We May Collect
Depending on how you use our platform, we may collect information such as your name, email address, mobile number, billing details, account information, course enrollment information, transaction/order reference, communications with customer support and other information that you voluntarily provide.
We may also automatically receive certain technical information associated with your use of the website, such as browser/device information, IP address, website activity, cookies and similar technical information where applicable.
We aim to collect only information reasonably required for providing, administering, securing and improving our services.
Payment Information
When you make a payment, the transaction may be processed by an authorized third-party payment gateway or financial service provider.
Sensitive payment credentials such as card PIN, UPI PIN, CVV, OTP or internet banking password should not be provided directly to PadhoSeekho. Payment providers may independently process certain transaction and payment information in accordance with their own terms, privacy practices and applicable requirements.
We may receive transaction-related information such as payment status, transaction reference, amount, payment date and order information necessary to confirm your purchase and provide course access.
How We Use Information
Information collected through PadhoSeekho may be used to create and manage user accounts; process enrollments and orders; provide purchased digital course access; communicate important information concerning an order or account; provide customer support; resolve payment and access problems; prevent misuse and fraud; maintain website security; improve courses and services; comply with legal obligations; maintain business records; and handle legitimate complaints and disputes.
Where permitted, we may also communicate information regarding relevant courses, services or updates. Users may request that promotional communications be stopped where an applicable opt-out mechanism is available.
Cookies and Website Technologies
PadhoSeekho may use cookies and similar technologies necessary for website functionality, login sessions, shopping cart functionality, security, analytics and improving user experience.
Some third-party services integrated into our website may also use cookies or similar technologies according to their respective policies.
Sharing of Information
We do not sell customers' personal information merely as a business of trading personal data.
Information may be shared with service providers where reasonably necessary for operating PadhoSeekho—for example, hosting providers, learning management systems, payment processors, email/service providers, analytics/security providers and technical service providers.
Information may also be disclosed when required by applicable law, lawful governmental requests, court orders or for protecting legitimate rights and preventing fraud or abuse.
Data Security
We take reasonable administrative and technical measures to safeguard information under our control. Nevertheless, no internet-based service can guarantee absolute security.
Users are responsible for protecting their login credentials and should not share passwords or payment credentials with unauthorized persons.
If you suspect unauthorized access to your PadhoSeekho account, please contact us.
Data Retention
We may retain customer and transaction information for as long as reasonably necessary to provide services, maintain records, handle disputes, comply with legal/accounting requirements and protect legitimate business interests.
The exact retention period may vary depending on the nature of the information and applicable obligations.
Third-Party Services
Our website may integrate or contain links to third-party websites and services. Those third parties may have separate privacy policies and terms. PadhoSeekho does not control the privacy practices of independent third-party services.
Children's Privacy
Where a learner is legally required to obtain parental or guardian consent for use of an online service or purchase, the learner should use PadhoSeekho only with appropriate authorization and supervision.
Your Requests
Subject to applicable law and legitimate record-retention requirements, users may contact us regarding their personal information, correction of inaccurate account information or privacy concerns.
Requests should be sent to chatapipro@gmail.com with sufficient information to enable us to identify and address the request.
Policy Updates
We may update this Privacy Policy when our services, technology or legal requirements change. Updated terms will be published on this page with a revised “Last Updated” date.
Contact Us Regarding Privacy
For privacy-related questions:
PadhoSeekho
Khalilabad, Sant Kabir Nagar, Uttar Pradesh – 272164, India
Mobile: +91 8467892371
Email: chatapipro@gmail.com
Website: padhoseekho.online